Terms of service - Lemon Dot Media

Effective Date: 28 May 2026

Welcome to Lemon Dot Media.
By accessing our website or making payments for any of our services,
you agree to comply with the following Terms of Service.

1. Company Information

Company Name: Lemon Dot Media Private Limited
Website: https://lemondotmedia.com
Registered Office:
502, Genx Lotus Apartment, Vishwashraiya Nagar,
Danapur Nizamat, Patna, Bihar – 801503, India

Email: lemondotmedia@gmail.com
Phone: +91 8340457649

2. Services Offered

Social Media Marketing
Website Design & Development
Search Engine Optimization (SEO)
Online Advertising & Promotions
Branding & Creative Design
Video Marketing
Lead Generation
Digital Campaign Management

3. Payments

All payments made through our website are securely processed using authorized payment gateways.

By making a payment, you confirm that:

You are authorized to use the selected payment method.
The payment information provided is accurate.
You agree to pay all applicable charges.

4. Refund and Cancellation Policy

Refund Policy

Services already delivered or started are generally non-refundable.
Refund requests may be considered within 3 business days if work has not started.
Approved refunds are processed within 7–14 business days.

Cancellation Policy

Clients may request cancellation through email.
Completed work before cancellation will be chargeable.

For refund or cancellation requests:
Email: lemondotmedia@gmail.com

5. Client Responsibilities

Provide accurate project requirements.
Respond on time during project execution.
Avoid sharing unlawful or copyrighted material.

6. Intellectual Property

All designs, content, strategies, and creative materials developed by Lemon Dot Media remain company property unless otherwise agreed in writing.

7. Limitation of Liability

Lemon Dot Media shall not be liable for indirect losses, third-party platform issues, or technical interruptions beyond our control.

8. Privacy Policy

We value customer privacy and take reasonable measures to protect user information and payment data.

9. Third-Party Services

Our services may involve third-party platforms such as Google, Meta, YouTube, payment gateways, and hosting providers.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time without prior notice.

11. Governing Law

These Terms shall be governed under the laws of India. Any disputes shall fall under the jurisdiction of courts located in Patna, Bihar.

12. Contact Information

Lemon Dot Media Private Limited
Website: https://lemondotmedia.com
Email: lemondotmedia@gmail.com
Phone: +91 8340457649